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Aug 7, 2014
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Hong Kong


MINIX Team Member, Male, from Hong Kong


Please DO NOT send me private messages, and DO NOT post messages to my wall, I got no time to read them, sorry and thank you. Apr 26, 2015

    1. JAB3
      software has been updated. but unit does not show hdd,s. need help.
      1. MINIX - Ken
        MINIX - Ken
        Do a reflash with full system image?
        Mar 3, 2017
    2. JAB3
      greetings. i have got a minix x8-h plus hub. i cannot get the media hub to consistantly play my hdd drives. it has worked once butnot anymore and i cannot find reliable instructions on how to connect them. i have 2 2tb and a 4tb hdd. i tried connecting them direct to seperate usb,s together through a usb3 powered hub and by themselves.
    3. ofekland

      I have tried not to PM but I didnt get a response for a long time and dont know what to do.
      My Minix Z83-4 after few days / weeks with the item running as needed, suddenlly stop responding without any ability to reset it as it doesn't even starting .

      I have tryed to conmunicate with Geekbuying website for help but with no succsess.

      Waiting for your help,
      1. MINIX - Ken
        MINIX - Ken
        please send an email to john.scutt@minix.com.hk
        Mar 3, 2017
    4. Mauricio26
      Hi I did it a Fw updated KOT49H.20161222 via OTA in my minix x8 h plus ,but I don't know what kind of changes it have it ,in official page don't show nothing about FW11 for minix x8h plus ,What happen?

    5. Richard Finlay
      Richard Finlay
      When I go to do the NGC-1 firmware update, windows 10 in unable to recognize the file type and as a result, I can get the actual update. Can anyone suggest how I got about getting the update?
      Basically when I click the link, windows doesn't recognize what program to use to open it.

    6. SpurBC
      System Updates via Minix OTA system update. Current firmware version LMY47V.20160816. When I click on "check for updates" I get the following message. System Update has been granted superuser permissions for an interactive shell. Then I get this WARNING. YOUR HUB HAS BEEN ROOT OR MODIFIED and when I click OK nothing happens.
      Guys please check uploaded neo u1 firmware files, all files are corrupted i cant unzip. i was tried one week back, i thought minix will found this issue, tried again today but still same. also wrong md5. please update link ASAP
      Dear Admin all donloaded firmware files (008,009,010)for neo U1 corrupted, i cannot extract it also md5 checksum error. this issue since last week. did no one reported to you? please upload another file. i was in 009A beta version cant do OTA.
    9. WhipCracker
      Hi Ken,

      Can you please confirm with my Minix X5 Mini that if I remove the sticker over the top of one of the chassis screws to att a CR2032 battery for the RTC clock, if this will void my warranty at all?

      Any information would be greatly appreciated.
    10. Kook
      Hi ken can u help me get live t.v.
    11. pabloXtC
      All the time I have a problem with your USB-C adapter with HDMI.
      In July, the adapter was with you replaced.
      It is still the same problem when connecting my Macbook 12 to Dell 27"monitor via HDMI.
      The image swipe and from time to time is black for about 10 seconds.
      What should I do? I can not work normally. I'm disappointed.
    12. hengchan
      NEO U1 FW009A - 20160816

      Full system image with USB flashing tool:

      After download the Full system image with USB flashing tool, checksum ok, rar file extracted, the flashing show "device connect successful" but when I import the .img file there is an error "parse error with the image file", how to solve it?
    13. Thorsten
    14. Gabriel Camargo
      Gabriel Camargo
      Hi Ken, I've just bought the minix C and everything seems to be working but the HDMI port. I've connected to an external monitor to no avail. I've read that a firmware upgrade might fix the issue. Could you please provide the download link and instructions? Thanks Gabriel
    15. Matthias Holtmann
      Matthias Holtmann
      Hello Ken, may I ask you how to connect my NEC MultiSyncE243WMi to MacBook 12' via MINIX Neo C? Neither screen nor MacBook respond when dvi-cable is connected.
    16. Nancy Papos
      Nancy Papos
      Hello Ken,
      Hope you are well.
      I have the neo x-8h box and it has been playing fine but for some reason I've lost all me data, movies, favorite shows etc. do you know why? And is there a way to restore it??
    17. Hafiz Muhammad Naveed
      Hafiz Muhammad Naveed
      Android app store "PAKISTAN TV LIVE" by Eboundservices Inc. is working perfectly on mobile but not on Minix U1. Circle pointer keep on rotating but no live stream starts.
      Similar is the case with another app "PTCL SMART TV (Official) by PTCL Smart TV.
      Would you please help how to resolve the issue?
    18. Freddie
      Hi,I have got u1 with xbmc 15.3 and it keeps on buffering can you help me how to sort it out?thanks
    19. Dappa168
      Hey, I purchase a Neo U1 in Feb, the unit works great until I tried turning on the unit tonight. Seems it's not booting up at all. Just seems to stuck on the screen with Minix and the Androids Logo on the black screen. I've tried unplugging the unit same thing, even the same while holding the power button for 6 seconds. I'm not sure can someone advise what to do
    20. Ross gill
      Ross gill
      Hi there. Having problems with opening up some apps but mostly genesis. I can open up the cile but ones i get past the first screen that has movies,tv shows ect i cant open anything else. Do you know have any advise?
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    Hong Kong
    Please DO NOT send me private messages. Thank you.


    Please DO NOT send me private messages, I don't have enough time to check them, thank you for your understanding! (y)