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Adjust the brightness

Discussion in 'NEO U9-H' started by vincenz0, Mar 13, 2017.

  1. aiptek

    aiptek New Member

    I have the same problem with the brightness. Please provide a fix a.s.a.p.
  2. Runge

    Runge Member

    Please correct me if I'm wrong, but if the fault lies within Kodi you'll never be abe to get the "correct" image just by applying additional image adjustments. Though it might make it more pleasant to watch.

    Did you try my suggestion of playing a 4K 10bit HEVC file which seems to trigger the correct color profile on the Minix?
  3. heino69

    heino69 New Member

    Just to be sure, everyone knows that increasing the brightness on the display, is not a solution to this problem ;-)

    The real bug is the incorrect handling of the signal (RGB full vs. limited)
    There is a mismatch between 0-255 and 16-235 output...

    This must be fixed in the FW of the box, but the Admins already responded to this bug report - and it will be addressed with FW004!
  4. mis3

    mis3 Active Member

    To raise the display brightness is just a temporary workaround.

    I do not have a 4K TV. I use the box only for Kodi online streaming and I am lucky to get 1080p!
    Last edited: Mar 21, 2017
  5. Orfish

    Orfish New Member

    Looking Forward too gave this problem adressed, vers annoying and when I asked the helpdesk, they had no answer...

    Envoyé de mon iPhone en utilisant Tapatalk
  6. Villa

    Villa Well-Known Member Super Moderator

    The issue is fixed!
    Please be patient while the team fix more issues before the release of FW004
    KellyND1 and Az3w0ra1 like this.
  7. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    We want to double-check the fix is ok before releasing it,
    what's the easiest way to produce the problem?

    We would want a few sample video files that could copy this issue to check.

    Please advise, thanks a lot!
  8. Robyn

    Robyn Member

    Thanks to this bug I learned I could create a picture profile on my Marantz AVR, so I did one for my U9, brightness, contrast, etc...just perfect, so cool ! :D
  9. Villa

    Villa Well-Known Member Super Moderator

    But you don't have a U9-H?
  10. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    Dear all,

    Does the "darkness" happens during playback,
    or right from the beginning of playback?

    And does it recover if you move the mouse cursor + click 1-2 times on the remote?

    We suspect it's an "invisible" warning message causing this "darkness".

    Please advise!
  11. Villa

    Villa Well-Known Member Super Moderator

    Why during playback? The desktop, browser (text is illegible from a distance), any app/the device output is dark! o_O
  12. Runge

    Runge Member

    In my case it happens from I turn on the device with the "darkness" occuring everywhere from the home/launcher screen to all apps etc. But if I play a 4K movie in Kodi it somehow fixes the problem and when I return to the Kodi interface or exit Kodi the colours remain corrected. It doesn't work playing regular HD or SD video files, only 4K seems to trigger the right colours.

    But if I reboot the device or turn it completely off then the problem returns after I turn it on again.
    Villa likes this.
  13. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    During USE, and when it happens, try moving the cursor around, and click anywhere on the screen once (robot key of the A3 remote).
  14. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    Try what I wrote above next time if you see it?
    Please report back, thanks.
  15. Runge

    Runge Member

    Not sure what you mean about moving the cursor around because I only have the standard remote control, not the A3 or any other fancy one.

    And just clicking around, opening and closing settings, apps etc doesn't do anything, only the 4K video files trick.
    Villa likes this.
  16. Az3w0ra1

    Az3w0ra1 New Member

    When im watching a movie or if there is a 90% dark area like in settings it dims quite a bit. Moving the mouse does not bring it back only when a brighter screen comes
  17. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    Need move + click
  18. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    Do you have a USB mouse to try?
  19. skynet

    skynet Well-Known Member Trusted Helper

    I agree !
    Interface become normal after the 4K video files trick.
    Only use A3.
  20. MINIX - Ken

    MINIX - Ken MINIX Team Member Administrator

    We just want to make sure we are fixing it in the right direction.
    Villa likes this.