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Bluetooth Keyboard won't wake up Z83-4

Discussion in 'NEO Z83-4' started by PPutter, Dec 25, 2017.

  1. PPutter

    PPutter New Member

    Bluetooth connected keyboard won't wake up computer - my computer monitor wakes up, but only a black screen is noted. I'm using this for a business computer. If I unhook the HDMI cable OR restart the computer all is fine. Keyboard clicks or mouse clicks do nothing. All "power options" were turned to NEVER sleep and NEVER turn off screen in an attempt to avoid this- I desperately need a solution- I own 23 of these in a HOSPITAL now and we will need to return all!!

    Windows 10 version purchased end of november:
     
  2. falaco

    falaco New Member

    I have noticed that if monitor (tv in my case) wakes up BEFORE de minix, then a black screen is shown when the computer starts. You must wake up the computer and AFTERWARDS the monitor, and it seems to work. Maybe the computer needs to talk to the monitor during the power on to properly in itialize everything??