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box locks up, processor @ 100%

Discussion in 'Official Firmwares' started by lundy, Apr 8, 2018.

  1. lundy

    lundy Member

    hi all, anyone else struggling like me?
    my cpu locks at 99-100% for reasons i don't understand yet...the gui locks up, becomes non-responsive rebooting is neccesary
    this started after updating to fw008
     
  2. Jed Makso

    Jed Makso New Member

    I’m getting regular lockups as well. Pointer becomes unresponsive. Can’t tell what the cpu is doing cos don’t know how to check that when it’s stuck. I even did a factory reset on my U9-H and then downloaded apps and installed them again etc thinking something had gone rogue, but having the same issues straight away. Usually happens when running YesPlayer with Terrarium. Is there a better alternative player?
     
    Last edited: Apr 13, 2018
  3. lundy

    lundy Member

    i monitor it through a cpu widget...so far have no pattern why
    i had an RSS widget that i removed, seem less unresponsive, but still happening at times
     
  4. skynet

    skynet Moderator Moderator

    Can you monitor which thread is locking CPU ?
    You can also try to cleanup your U9 with a factory reset in recovery.
     
    lundy likes this.
  5. lundy

    lundy Member

    no idea how to monitor what's causing the cpu to spike
    also, the box becomes unresponsive, can barely reboot
     
  6. skynet

    skynet Moderator Moderator

  7. lundy

    lundy Member

    i did try a factory reset, started reinstalling apps, a couple of apps were not working, did a factory reset again, some are working
    i'm trying to downgrade back to FW007A
    i'm not having any luck with the updater file...I get the error: Updater process ended with error:7
    also, i was asking u @ the other thread whether there's a way to do full img firmware restore without the ota link to the pc, simply from usb key...
    thank you for your time
     
  8. skynet

    skynet Moderator Moderator

    No, you need a computer to restore the full FW...
     
  9. lundy

    lundy Member

    thnx skynet
     
  10. imcruzen

    imcruzen New Member

    Hi Just wanted to add I'm have a big issue with freezing as well. every day and the only thing to do is un plug and plug back in. Only started after the last update. Any Idea if a fix for the update is on the way?
    Thanks
     
    PhillyGTA likes this.
  11. skynet

    skynet Moderator Moderator

    Hi,

    Do a factory reset in recovery (unplug power wire, plug in and push power button 6 sec)

    Sent with my S7 edge
     
  12. lundy

    lundy Member

    Hi Skynet, i'm trying to perform a full restore following the neo u1 guide, but i can't get my U9H connect to the usb burning software...i get to recovery but not connected to the hub
    i'm able to use a recovery system from usb
    any idea?
     
  13. skynet

    skynet Moderator Moderator

    Hi,

    Do you use the OTG USB cable ?
    This cable must be connected to U9 OTG port and to your PC.

    Then

    6.) On U9, power up the device from OFF state by pressing and holding the power button for 6 seconds ,
    no other button is necessary to get into flashing (recovery) mode.

    7.) Upon successful connection the "Connect success" message will be displayed inside the application

    8.) Load the firmware image by selecting "File -> Import image"
     
  14. lundy

    lundy Member

    The OTG usb cable, is it a special cable or just a random android cable?
     
  15. skynet

    skynet Moderator Moderator

    Use the cable delivered with U9-H (Look in the box).
     
  16. lundy

    lundy Member

    thnx Skynet, it was easy
     
    Last edited: Apr 24, 2018