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Factory reset isnt working

Discussion in 'NEO X8-H Plus' started by Avi95, Jul 28, 2017.

  1. Avi95

    Avi95 New Member

    Hi there,

    I bought a minix neo 8-h plus some time ago, but the box crashes in the start screen at the moment.
    Therefore I want to reset my box. But how does this work. I succeeded to come in the factory reset screen. After that I can go up and down with the volume buttons on my remote. But I am not able to press enter. None of the buttons works to press enter. I also tried to connect a usb mouse and keyboard, but that doesnt work either. I hope you can help me with my problem.

    Kind regards,

    Avi
  2. Higgs

    Higgs Yellow Dude Super Moderator

    A usb keyboard should work but it must be connected before you boot into the recovery screen. Power off completely, plug your usb keyboard in then boot into the recovery screen again.