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X5 Help with hard drive issue, please?

Discussion in 'NEO X5' started by CarolynT, Dec 10, 2016.

  1. CarolynT

    CarolynT New Member

    I'm not very tech savvy, so I apologize if this is a silly question...

    I was given an X5 two years ago as a Christmas present and love it to watch flicks. I was able to add a Transcend 1TB hard drive with no problem. So I ordered a Transcend 3TB drive that doesn't seem to be able to be seen by the Minix at all.

    I'm on a Macintosh and through the Disk Utility - per a suggestion - I erased the hard drive and see that it is formatted to MS-DOS (FAT), which is what the 1TB shows as well.

    Any guidance would be greatly appreciated.