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Discussion in 'NEO A3' started by PACO13, Apr 13, 2018 at 11:41 PM.

  1. PACO13

    PACO13 New Member

    Hello,After 15 minutes when the remote goes to sleep, it does not wake up. Only the disconnection of the bluetooth dongle and the reconnection solves the problem. After 15 minutes, the same thing happens.

    I am not talking about the system that will sleep or hibernate or any energy saving mode. This only concerns the remote control. Even tried the power setting. Disabling the "USB selective suspend setting". Also try changing the USB hub> Power Management tab> and selecting "Allow the computer to turn off this unit to save power".

    I even bought another A3 hoping the mine was defective. He has the same problem.

    I also have an A2 Lite remote and there are no problems.

    The problem is not limited to a particular application or program.
    4 people found this helpful.
  2. Higgs

    Higgs Yellow Dude Super Moderator

    Try pressing a key two or three times to wake up the remote. (btw the dongle is RF not bluetooth)