Dear Support, My Minix U1 was working flawlessly on the FW011 firmware. I updated to FW012 and since then, any App I use just crashes after a few minutes and goes back to the Home screen. The Minix does not restart, I just end up at the Home screen and have to relaunch whatever App I was using as if it hadn't been running. First I noticed this in XBMC Minix 16.3. It has made watching anything impossible because it happens every 2-5 minutes forcing me to relaunch XBMC Minix 16.3 To rule out that it was a problem with XBMC Minix 16.3, I started watching videos on the Amazon Prime App and the same thing happened. Restarting the Minix and clearing the cache in Recovery mode have not resolved this problem. So right now, my Minix is unusable. I don't understand why an official firmware update would deteriorate my Minix in this way but it is very frustrating. Please advise how to fix this without having to reinstall my apps, settings, etc. all over again. Thank you.