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NEO U9-H freezing and very laggy !!

Discussion in 'NEO U9-H' started by Moamen, Jul 24, 2017.

  1. Moamen

    Moamen New Member

    I've bought NEO U9-H a few days ago, and it freezing and very laggy and some games after some time freeze and all Device Stooped working and not any Key Working
    How that and it Have 2GB RAM ??
    I am annoying for that
    any Advice to Solve this Problem ??
  2. frutiloopis

    frutiloopis Member

  3. skynet

    skynet Moderator Moderator

  4. Moamen

    Moamen New Member

    Ok, I will Try
  5. darrenkdean

    darrenkdean New Member

    I have started experiencing similar issues after the upgrade, pausing during playback (similar to buffering) except it's not buffering, with random freezes altogether. It was working fine previous to the most recent upgrade. Did Factory Resetting fix your issue?
  6. Moamen

    Moamen New Member

    This days I am Very Busy, I will try to make Factory Reset Soon and back to you with Result
  7. MINIX - Ken

    MINIX - Ken Former MINIX Team Member Administrator

    How is it going?
    Please let us know.
    The best way to resolve this kind of issue is a full reflash of system image.
    But if the factory reset works, then you don't have to do that.
  8. Moamen

    Moamen New Member

    I will try and back to you with Result Ken
  9. darrenkdean

    darrenkdean New Member

    Update. The NEO U9-H seems to hang up & sometimes freeze when the wireless connection is saturated (laggy). Simpler said than done, freeing up some wireless bandwidth & ensuring the content you are streaming is optimized, fixed the issue.

    Example: We have 8x NEO U9-H boxes located across three floors. We have a Netgear Orbi on the main floor with a gigabit physical connection back to a cisco managed switch. There are Orbi Satellites on the top & bottom floors. The NEO U9-H boxes upstairs started to lag freeze during playback, which coincided with the timing of the most recent firmware release as well as the addition of 2 wireless security cameras. The boxes on the main floor worked fine. Turns out, we had more devices connecting to the upstairs Orbi Satellite than expected & saturating the backhaul of the pseudo mesh network. Reconfiguring the wireless security cameras to connect to a separate wireless router freed up the backhaul & the problems experienced with the upstairs NEO U9-H boxes freezing have completely disappeared.

    PS: These boxes are excellent! We have used OTT M8 boxes with Codesnake's Openelec for years. The NEO U9-H's are a material upgrade & well worth the investment.
  10. UMadBro

    UMadBro New Member

    So you saying because the WiFi connection is really it affects things like streaming things from Kodi or do you mean like everything from opening apps to playing games because OP is having issues with the U9-H lagging while playing games.

    Sorry for my bad english

    I'm interested on what the problem is and have some technological and android knowledge, so I mostly like won't be able to help with problems
  11. frutiloopis

    frutiloopis Member

    Y have a frezzeing in my minix neo U9-H when I play a movie on the web with chrome and when play a tv channel on progtv. The air mouse A2 don't do any thing because the box are frezze. The only solution is unplug the energy cable. How can if fix this issue. The box have a firmware version MHC19J.20170623 FW005

    Enviado desde mi iPhone utilizando Tapatalk
  12. darrenkdean

    darrenkdean New Member

    Playing videos locally over the local area network. From time to time, I also get "Source Is Too Slow Error", which is very odd for my setup. The source is a Dell PowerEdge Server feeding into a high end gaming computer running Ubuntu server with an Emby Server Instance on it. Both the Dell PowerEdge Server & the Emby Server each have 5x 1Gbps NIC's that are bonded. The files are all hosted on spinning disks in a mirrored disk configuration. The NIC's are fed into a pair of Cisco 3750G-24ts switches. Wifi is provided to the boxes via a Netgear Orbi & two Satellites.

    The AdvancedSettings.xml file I'm using is attached.

    Attached Files:

  13. wagnerpvh2011

    wagnerpvh2011 New Member

    Olá, estou tendo o mesmo problema de bloqueio de tela e falhas!
    Múltiplos aplicativos falhando e não respondendo !!!
    Eu já fiz o HARD RESET e mesmo assim o problema persiste !!
    Alguma solução para este problema?

    Hello, I'm having the same problem with screen blocking and crashes!
    Multiple applications crashing and not responding !!!
    I already did the HARD RESET and even then the problem persists !!
    Any solution to this problem?
    Last edited by a moderator: Aug 14, 2017
  14. skynet

    skynet Moderator Moderator

    Check the power supply.
    You can also flash a full firmware with USB method.
  15. Ousso

    Ousso New Member

    Not Sure but looks like memory management issue. I am facing the same after recent update which i forgot the details about but i am sure off.

    I am currently downloading FW006 package to rollback.

    One of the most annoying things i am facing is that (box is unable to identify that there is internet connection, let me talk more here:)

    I am connecting the box with the Ethernet cable and also wifi is defined.
    When the cable internet source gets lost (like any device it suppose to continue using internet through wifi but this is not happening unless i disconnect the cable!!!)
  16. Villa

    Villa Administrator Administrator

    Ethernet has a switch. For WiFi you need to switch Off Ethernet.
    Settings, Network, Ethernet
  17. Ousso

    Ousso New Member

    Ok Thanks, that is new of its kind and i did not think off based on what we know from the devices we owned ( it never require extra action whether a laptop, TV, ......)

    Thanks again, at least i won't need to move from my seat now to disconnect the cable
  18. Villa

    Villa Administrator Administrator

    If you are connected with Ethernet, why would you want to swap to WiFi?

    What do you mean by this?
    If the internet source gets lost then WiFi won't help either!

    ENDRJUPL Well-Known Member Super Moderator

    Flashing the newest firmware with USB method is the best way to get rid of issues.

    Sent from my SM-G950F using Tapatalk
  20. Ousso

    Ousso New Member

    I meant 2 different internet sources i have (cable is different than WIFI)
    Villa likes this.