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Netflix app not compatible

Discussion in 'NEO U9-H' started by thewebplumber, May 3, 2018.

  1. thewebplumber

    thewebplumber New Member

    I bought a Neo U9-H 2 weeks ago. Spent a few hours setting it up the way I wanted - Nova Launcher, a few apps and so on.

    A couple of days ago the Netflix app stopped working - just shows the Netflix logo and freezes. I deleted the app with a view to re-installing it. But there's a gotcha. Play Store says the Netflix app isn't compatible with the Neo U9-H and I can't re-install.

    Any idea what's going on?
  2. edmozley

    edmozley New Member

    I fell into same trap. There’s a custom download link on one of the other forums. You have to install that and then don’t ever update that app.

    Sent from my iPhone using Tapatalk
  3. psp2004

    psp2004 New Member

    The netflix app on the play store is not compatible with android boxes, only android tv boxes.

    But netflix has a compatible app on their site, here https://help.netflix.com/en/node/57688.

    It works fine for me.

    Sent from my ONEPLUS A3003 using Tapatalk
    skynet likes this.
  4. midnight

    midnight Moderator Moderator

  5. thewebplumber

    thewebplumber New Member

    Thanks for all the advice guys. I've installed from a major version 4 apk and it looks OK.

    Since Netflix is officially on version 6.2 as of now, I'll probably try some more updates until it breaks again. :)

    Thanks again.
    edmozley and midnight like this.
  6. john_doe

    john_doe New Member

    Has any one been able to download Netflix content for offline viewing.
    Have a patchy connection while streaming so tried to download.

    File downloaded but just get a green screen with audio when playing back.
    Assumed this is due to the app not being certified or something?
  7. midnight

    midnight Moderator Moderator