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No sound

Discussion in 'NEO U1' started by Scarrface, Jan 17, 2017.

  1. Scarrface

    Scarrface New Member

    I didn't find an appropriate thread for my issue, so starting a new one.
    My U1 is connected via HDMI to Sony Bravia 79" 4K TV. I get no sound in movies, no matter what player I use, unless I go to Sound settings-Digital sounds and reset it from PCM to Auto. Then I get the sound. However if I power off the box or put it to sleep and then on again, then it defaults back to PCM and I get no sound again. So every time I switch on the U1, I need to go to Digital sounds and reset it to Auto.
    Is there a way to make it remember the setting?
     
  2. Villa

    Villa Administrator Administrator

    I'm not sure how Auto works (or even if it does?)?
    My U1 is set to PCM (not auto selected!) and I have no issues.
    Have you tried selecting HDMI?
     
  3. Scarrface

    Scarrface New Member

    Yes, tried all options, PCM, HDMI and SPDIF - no sound with either of them. Sound appears only when I switch the AUTO mode on - and it says SPDIF when I do so. However SPDIF option selected manually doesn't work ))
     
  4. Villa

    Villa Administrator Administrator

    Are you using a receiver?
     
  5. Scarrface

    Scarrface New Member

    This is what it looks like
    IMG_20170117_150229.jpg
     
  6. Scarrface

    Scarrface New Member

    No, direct HDMI connection to TV
     
  7. Villa

    Villa Administrator Administrator

    Airmouse USB RF dongles?
    Firmware?
     
  8. Scarrface

    Scarrface New Member

    No peripherals except K400 keyboard.
    FW011
     
  9. grcorrie

    grcorrie New Member

     
  10. grcorrie

    grcorrie New Member

    The same thing just happened to me today.
    I am glad I found this thread so that I could get sound back on my box.
    It has been working fine for 5 months and then today no sound.
    I switched it to auto like Scarface said and I have audio again.
    I didn't change anything on the box, the sound just stopped working overnight.
    Does anyone know why this has happened?
     
  11. serafko

    serafko New Member

    I have the same problem. Last FW , connection over HDMI to Philips tv.