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Package condition

Discussion in 'NGC-1' started by Nee, Jun 8, 2017.

  1. Nee

    Nee New Member

    Hello,

    just received my "new" NGC-1 from ebay, but I suspect it's been already used for a while.

    Please advise on the following:
    - should the box be sealed ? (the one I received wasn't)
    - what language preinstalled Win10 should be ? (I received Chinese, though expected English)
    - in what state Win10 initially should be ? Fresh OEM deployment with initial setup at first boot ? (in my package Win10 was already setup and had Admin account)
    - and the worst thing - SSD performance - it has 50% speed drop at first 32GB and at the last 16GB disk space

    Please, can anybody help me with the above ?

    Thank you
  2. Higgs

    Higgs Yellow Dude Super Moderator

    When first powered on you should get the windows initial set-up.
    Sounds like you received a device that has already been set up (returned by a previous buyer?). You should contact the seller.
    amdaley likes this.
  3. Nee

    Nee New Member

    Higgs, thank you very much !