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Questioning the 4K support

Discussion in 'NGC-1' started by DRushmere, Jan 12, 2017.

  1. DRushmere

    DRushmere New Member

    Hi folks,

    New box owner here. I'm trying to play a 2160p video and it runs incredibly choppy. Even changing the resolution in windows itself to UHD makes a noticeable lag. I realize that the mouse will move slower from a framerate perspective however you can tell the processor is working overtime just using the internet. When I run the video, it's very choppy.

    The video is UHD 2160p at 23.97 fps. I'm using MPC-HC and I've tried both the default renderer as well as MadVR and end up with the same result. Not too sure what I might be doing wrong or is this product just mis-labelled in terms of what it can actually handle.

    Thanks for any insight.
  2. MINIX - Ken

    MINIX - Ken Former MINIX Team Member Administrator

    can you post the mediainfo of the said 23.97fps 2160p clip?
    a link to download would be perfect.
  3. DRushmere

    DRushmere New Member

    Sorry no download link.

    Format: MKV
    File Size: 9.17GB
    Duration: 2h, 22mn
    Bitrate: 9260Kbps
    Video Codec: AVC
    Video Bitrate: 7755Kbps
    Width: 3840 pixels
    Height: 1600 pixels
    Frame Rate: 23.976 fps
    Audio Codec: DTS
    Audio Bitrate: 1510 Kbps