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Static when switching input to NGC-1

Discussion in 'NGC-1' started by anla'shok na, Jun 19, 2017.

  1. anla'shok na

    anla'shok na New Member

    I have had a recurring issue since getting this device. What happens is that when I switch the input on my TV from my cable box to the NGC-1 all I see on the screen is on and off static. The fix seems to be to disconnect the HDMI cable from the box and reconnect it, which usually works (or to hard reboot it by holding down the power button).

    The device is set to stay always on, it doesn't sleep.

    I have installed the latest BIOS and SSD driver updates.

    I have tried swapping out the HDMI cable from another device (i.e. cable box).

    Any ideas?
     
    Last edited: Jun 19, 2017
  2. anla'shok na

    anla'shok na New Member

    I figured I would post an update in case someone else has this problem and doesn't know what to do. Here's what you do when it happens: turn the tv off and then on again.

    The problem (at least in my case) is the tv. Something about the refresh rate being different between the NGC-1 and your cable box or whatever other device you're switching from and the tv can't handle it. Turning the tv off and on sort of resets it.