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Update on 30/3 not working

Discussion in 'Official Firmwares' started by Wael, Apr 1, 2017.

  1. Wael

    Wael New Member

    There is an OTA IMG_0329.JPG IMG_0328.JPG update on 30/3/2017 but I can't install it..
    It keeps restarting and showing up the dead android with the word "error"
    I have to unplug it and then replug for the box to work again.
    I don't know why this update is not showing up here

    Attached Files:

    KellyND1 likes this.
  2. skynet

    skynet Well-Known Member Trusted Helper

  3. Villa

    Villa Well-Known Member Super Moderator

    Or maybe try clearing the Data and Cache of the System update app then run the System update app again.
    If no luck try a Factory reset.
    If still no luck then try @skynet's suggestion above!
  4. Lightning

    Lightning New Member

    I get the same error. Cleared Data and Cache made no difference. I don't have a Windows based computer so I guess I'm sol for an update?

    Sent from my NEO-U9-H using Tapatalk
  5. KellyND1

    KellyND1 Member

    Just finished my update . Started fine, went thru the upgrading/ optimizing stage (68 apps) perfect.
    Crouching tiger hidden dragon is playing in 4K fine.

    Sent from my XT1254 using Tapatalk
  6. Lightning

    Lightning New Member

    Would having an SD card as adoptive storage affect the update? Not sure how to proceed. I don't have a Windows based system handy, and I'd hate to have to do a factory reset ... Only if it's my last option. FW003 updated fine when I got the unit 2 weeks ago but I've also added quite a few programs and games since.

    Sent from my XT1032 using Tapatalk
  7. FortCis

    FortCis New Member

    I also have a 64GB micro SD card used as adopted storage and had the same error on reboot (dead android) when it attempted to install the update.
    Had to kill the power and reboot, it rebooted into FW003 so it skipped the update.

    MINIX is the adopted storage the problem?
  8. Geoff Boardman

    Geoff Boardman New Member

    Just finished the update everything okay and very pleased with the improved picture brightness.
  9. Wael

    Wael New Member

    Do you have an SD card used as adoptive memory?
  10. Wael

    Wael New Member

    Do you have an SD card used as an adoptive memory?
  11. Villa

    Villa Well-Known Member Super Moderator

    @Wael do you have an SD card as adoptive storage?
    I didn't when I performed the update!
    I know with the Nvidia Shield I had to remove the SD card that was used as adoptive storage to perform an update. So maybe it's a thing?!
  12. Lightning

    Lightning New Member

    Just remove it? Or eject it? I try to eject it and get "Unfortunately Settings has stopped" error and it boots me out of settings

    Sent from my XT1032 using Tapatalk
  13. Villa

    Villa Well-Known Member Super Moderator

    Remove it before powering on the device. Run System update and see if it will update? If all goes well reinsert the card.
  14. Geoff Boardman

    Geoff Boardman New Member

    No I didn't
  15. Wael

    Wael New Member

    I think they should solve this. Updates should be done with the SD card inside it's slot. May be in the next update
  16. Lightning

    Lightning New Member

    I shut the unit off, removed MicroSD and restarted ... When I opened up Minix system update it now says there is no update and I am up to date ... I'm still on FW003

    Sent from my XT1032 using Tapatalk
  17. Villa

    Villa Well-Known Member Super Moderator

    Weird!
    I believe some locations aren't receiving the update yet!
    Whether that is strictly true or whether the update has been withdrawn I do not know!
  18. Wael

    Wael New Member

    I am in Egypt and I can see the update. But I can't install it
  19. Villa

    Villa Well-Known Member Super Moderator

    You never answered whether you have adoptive storage or not!
    And if you have have you tried removing it?
  20. Wael

    Wael New Member

    Yes, I have adoptive SD card storage.
    When I physically remove it, the machine is unstable and keeps crashing. And I can't install the update till now. I think this might be the cause