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X7 won't boot - factory reset - and crappy screen

Discussion in 'NEO X7' started by davecason, Apr 1, 2018.

  1. davecason

    davecason New Member

    Hi Gang,

    Here a bit of a bummer ..... when I power up the X7 it just goes to a blank screen ...... tried a few things and no joy.

    I'd like to do a factory reset but when I boot with the reset button .....here's my menu on the TV.
    It's a bloody Samsung with a bad bezel and can't be changed.

    It makes things a bit tough to navigate ...... does anyone have a few pics of the menu system or a walk thru ?


    Attached Files:

  2. Villa

    Villa Administrator Administrator

    Use the remote down button and select factory reset!
  3. davecason

    davecason New Member

    Hi Villa,

    Thanks for the reply .....could you explain the steps please?