Whether they acknowledge or not, "WE" already know this is a problem. I had two problems with my X6 box. Wifi kept failing to connect when I woke box from sleep and every time I plugged in my external HDD, the X6 would scan is obsessively for more than an hour. I posted these issues in the X6 forum, questioning WHY I should pay 2X the price of a generic box for an X6 when the generic had no such problems. Instead of addressing these concerns, my post was deleted!! I returned my box.